Terms of service

Terms of Service

Welcome to Reikon&Co. By accessing or using our website and services, you agree to be bound by the following Terms of Service. Please read them carefully before placing an order.

1. Product Information & Accuracy

  • We strive to display product descriptions, prices, and images as accurately as possible.

  • Minor variations in color or appearance may occur due to lighting, screen resolution, or manufacturing differences.

  • Measurements provided are approximate and may vary slightly.

2. Pricing & Availability

  • All prices are listed in PKR (Pakistani Rupees) unless stated otherwise.

  • Prices and product availability are subject to change without prior notice.

  • We reserve the right to limit or cancel quantities purchased per order.

3. Orders & Payment

  • Placing an order constitutes an offer to purchase.

  • We reserve the right to accept or decline any order.

  • Cash on Delivery (COD) orders may require order confirmation via call or WhatsApp before dispatch.

  • Failure to confirm may result in order cancellation.

4. Shipping & Delivery

  • Delivery timelines provided are estimates and may vary due to courier or external factors.

  • We are not responsible for delays caused by courier services, weather conditions, or incorrect address details provided by the customer.

5. Returns, Refunds & Exchanges

  • All returns, refunds, and exchanges are governed by our Return & Refund Policy, available on our website.

  • By placing an order, you agree to the terms stated in that policy.

6. Order Refusal & Misuse of COD

  • Repeated refusal of COD orders or failure to accept deliveries may result in:

    • Cancellation of future orders, or

    • Requirement of advance payment for future purchases

This measure helps us maintain fair pricing and service for genuine customers.

7. Intellectual Property

  • All content on this website, including logos, images, text, and designs, is the property of Reikon&Co.

  • Unauthorized use, reproduction, or distribution is strictly prohibited.

8. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

  • Our maximum liability, if any, shall not exceed the value of the purchased product.

9. Privacy

  • Your personal information is handled in accordance with our Privacy Policy.

  • We do not sell or misuse customer data.

10. Changes to Terms of Service

  • We reserve the right to update or modify these Terms of Service at any time.

  • Changes will take effect immediately upon being posted on the website.

11. Contact Information

For any questions or concerns regarding these Terms:

WhatsApp: +92 332 4248910

Support Hours: Mon–Sat | 11 AM – 8 PM

By continuing to use our website, you acknowledge that you have read, understood, and agreed to these Terms of Service.